Read Fix problems running Norton Power Eraser scan, if you cannot run a scan with Norton Power Eraser. Read Fix problems downloading Norton Power Eraser, if you cannot download Norton Power Eraser. Read The scan didn't detect any threat, if Norton Power Eraser didn't detect any threat. Read Threats are removed, if Norton Power Eraser has detected and removed the threat. Follow the on-screen instructions.ĭid Norton Power Eraser detect any threat? If you do not want to include the Rootkit scan, go to Settings, and uncheck the option Include Rootkit scan (requires a computer restart). When you see a prompt to restart the computer, click Restart. In the Norton Power Eraser window, click the Scan for Risks icon.īy default, Norton Power Eraser performs a Rootkit scan and requires a system restart. Adware generally installs a new toolbar in your browsers and changes your default search engine setting to a third-party search engine. If Norton Power Eraser does not remove the unwanted toolbars, then manually remove them by using the Add/Remove Programs or Uninstall a Program in the Control Panel. If there are no unwanted applications detected on your computer, the message ' No Risks Found' is displayed. In the Norton Power Eraser window, click the Unwanted Application Scan icon. Norton Power Eraser checks for and prompts to download the new version if available. Read the license agreement, and click Accept. If the User Account Control window prompts, click Yes or Continue. When the uninstall completes, restart the computer. If unwanted applications are detected, then in the Unwanted Apps Scan Complete window, next to the unwanted application or toolbar, click Uninstall. If there are no unwanted applications detected on your computer, the message ' No Threats Found' is displayed. When Norton Power Eraser completes the scan, the results are displayed in the Unwanted Apps Scan Complete window. In the Norton Power Eraser window, select Unwanted Application Scan, and click Run Now. Norton Power Eraser checks for and automatically downloads the new version if available. If you have already accepted the license agreement, you will not be prompted again. Read the license agreement and click Agree. Press Ctrl + J key, to open the Downloads window in your browser, and double-click the NPE.exe file. On 32-bit Windows: Norton Power Eraser.On 64-bit Windows: Norton Power Eraser.Depending on your version of Windows, download one of the following:

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